All personal information that we process is kept confidential on our secure database. We will use your personal information to provide you with our services, communicating with you regarding your membership and responding to complaints, for administration and accounting, for marketing and to ensure that the content and services that we offer are tailored to your needs and interests.
If you have provided us with information about another person, you confirm that they consent to the processing of their personal information, including their sensitive personal information, and that you have informed them of our identity and the purposes (as set out above) for which their personal information will be processed.
In the event that you (whether on your own behalf or on behalf of someone else) choose to pay for our services you will be required to provide your name, address and card details, which will be passed immediately to our payment provider via a secure link. Your card details are not retained on our database. We will keep your name and address confidential on our secure database and process these in accordance with this Data Protection and Privacy Notice.
We link to a variety of other sites and we display advertisements from third parties on our site. We are not responsible for the privacy policies of these sites and third party advertisers, nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these sites or advertisers, nor are we authorized to make representations on their behalf.
For quality control and training purposes, we may monitor or record your communications with us.